Utility Performance and Behavior in Africa Today
Electric utilities are central to the energy development agenda of Sub-Saharan Africa, as expressed in Sustainable Development Goal 7 (SDG…
Performance Management
Home / Performance Management
Water Utility Turnaround Framework: A Guide for Improving Performance
In many urban areas around the world, public utilities provide water supply and sanitation (WSS) services. While some of these…
Utility of the Future: Taking water and sanitation utilities beyond the next level
The UoF Program entails a close collaboration between the World Bank and utilities, with the end goal of catalyzing a…