About IBNET

What we do

The International Benchmarking Network for Water and Sanitation (IBNET) was set up by the World Bank in 1994 to encourage water and sanitation service providers to improve their performance by establishing a database that would offer, amongst other things, a functional benchmarking tool in multiple languages, utility-specific reports, and a tariff database toolkit.

In the past two decades, IBNET has been recognized for its achievements in: 

  • establishing standard performance indicators that reflect utility performance 
  • promoting transparency by publishing the indicators of utilities that participated in the IBNET network 
  • developing and using benchmarking methodologies that allow for comparing otherwise very different utilities with each other

The New IBNET website provides other resources such as a regularly updated tariff database, dashboards on utility performance by Key Performance Indicators (KPIs) and Management Practices Indicators (MPIs).

 

Our global reach

Since its inception, IBNET has collected data from over 5,000 water and sanitation service providers from over 150 countries across the world, representing around a third of the world’s total number of water and sanitation service providers. 

New offerings with IBNET

Data services for Utilities

  • Online data repository with consistency checks and custom reports 
  • Insightful comparisons between utility performance benchmarked with others 
  • Find and connect with others based on a similar context as yours 
  • Community of Practice to connect and learn from others

Data services for Regulators

  • Online data repository with consistency checks, and custom reports 
  • Insightful comparisons between utility performance benchmarked with others 
  • Community of Practice to connect and learn from others

Data services for Development Planners

  • Data access for water and sanitation utility performance (indicators only)
  • Insightful comparisons of utility performance with a wide range of filtering options
  • Connect and learn with others