THE INTERNATIONAL BENCHMARKING NETWORK FOR
& SANITATION
UTILITIES
Access and contribute to the world's largest database for water and sanitation utilities performance data.
New IBNET provides data-based services that allow water and sanitation utilities to make informed decisions on operations, and service delivery.
With nearly three million people relying on its services, EPMAPS - Agua de Quito plays a central role in Ecuador’s capital. At the helm is Verónica Sánchez, General Manager and a career professional at the utility with 17 years of sector experience.
Elena Ivanova works where data meets regulation, planning, and everyday utility management. As Data Strategy Expert at Sofiyska Voda (Sofia Water), she coordinates performance reporting to Bulgaria’s national regulator and to international platforms such as NewIBNET.
With more than three decades of experience in research, teaching, and sector development, Thu Ha Doan has become a leading voice for data-driven modernization in Vietnam’s water sector. As Director at the Institute for Water Supply, Sewerage and Environmental Research (IWASEE) under VWSA, she works at the interface between utilities, government, and international partners.
Benchmarking utility performance indicators are an essential component for performance improvement, allowing water and sanitation service providers to track their performance, compare results to peers, and identify potential areas that can be improved. Sign up for New IBNET to get early access for beta-testing and learn from others.
Note: The numbers listed above reflect data submitted to IBNET 1.0
Development planners and researchers will have the opportunity to share their research and interest across the Network of other planners and researchers and the utilities and regulators.
Data repository, consistency checks, custom reports
Insightful comparisons between utility’s performance
Find and compare key features of regulator requirements
Analyze performance, management practices, and tariffs
Consistency checks for data submissions from utilities
Share your data and explore our global matching service, access dedicated knowledge sharing and learning events, and connect with other providers that face similar challenges
Open this document to see which data is required on the NewIBNET portal for the 15 Key Performance Indicators and to see the 27 questions asked on the self-assessment on Management Practices along 7 categories.
Use timely data on key performance indicators, and management practices, compare yourself with a region and explore water tariffs from across the world.
Connect with experts and water and sanitation service providers and learn from their experiences.