and Sanitation Utilities
The New International Benchmarking Network for Water and Sanitation Services (New IBNet) is currently being designed to become an independent global information system and partnership. New IBNet will invite utilities and other service providers, regulators and researchers, to systematically share data on service delivery performance and on management practices. Based on such data, New IBNet will offer analyses and other data-based services that will allow IBNET members – water and sanitation service providers, regulators, and others – to take informed decision, including on management action and on investments, and thus to improve their performance.
IBNET today already is the leading global database for water and sanitation utilities. Originally established by the World Bank in 1994
After over 25 years of operations, IBNET is now being re-designed for broader coverage and a more collaborative approach to data mobilization and use.
NEW IBNET will be
a community of water
and sanitation service providers and regulators united in their interest to take informed decisions towards improving service delivery.
New IBNet will facilitate such decision making by offering interactive performance charts, overviews that link management practices to delivery outcomes, and data services that look to confirm data cohesiveness and allow for simulating future outcomes. New IBNet members and partners, in turn, provide data and information on their performance and management practices.
will earn its data
its core user
Upon sharing data on  key performance dimensions and/or on  management practices, water services providers will receive various data-driven information packages, including but not limited to a confirmation of their data set’s cohesion, individualized analyses of comparative performance and AI-powered predictors of service improvements. Further benefits will also include a global matching service (“which service providers is like us …. and why”), access to dedicated knowledge sharing and learning community events, and, as appropriate, customized support and coaching for business self-assessment and improvement.
Upon agreeing with New IBNET on formats for data access and data sharing, Regulators will receive, and be able to access, various data-driven information packages, including interactively maneuverable country dash-boards and related descriptive and predictive analyses that allow Regulators to understand and track the performance of their countries’ utilities. Further benefits also include information in regard to global matching services and access to dedicated knowledge sharing and learning community events, jointly with likeminded Regulators. Access to uniquely insightful country dash-boards will allow understanding, tracking, and comparing the performance of a country’s portfolio of service providers across time and in relation to other countries.
Upon joining New IBNET, development planners, researchers and observers will have the opportunity to share their research and interest across the Network of other planners and researchers and the utilities and regulators themselves.
Theory of Change – NewIBNet redesign is based on a tentatively developed “Theory of Change”. .
Before the redesign is being implemented, NewIBNet is reaching out to its stakeholders among service providers, regulators and development planners and researchers to examine the underlying assumptions, interrogate the realism of the projected changes, and strengthen the overall narrative underpinning the Redesign.