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The utility of the future program is an initiative aimed at guiding service providers into becoming future-focused utilities. Providing reliable, safe, inclusive, transparent, and responsive WSS services through best-fit practices that allow it to operate in an efficient, resilient, innovative, and sustainable manner. This is achieved through the strengthening of the essential processes of a WSS utility to face their current challenges, and the development of future-thinking capabilities to be one step ahead in a fast-changing environment. Want to know more, check the full report below: